GLAMIQ

Privacy Policy

Last updated: 27 April 2026

1. Introduction

GLAMIQ ("Platform") is owned by GLAMIQ INC, a company incorporated in the United States, which owns and licenses the GLAMIQ platform globally.

In certain jurisdictions, including Uganda, the Platform is operated by affiliated entities such as GLAMIQ LTD, which provide localized services, payment processing, and compliance with applicable laws.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our Platform.

We are committed to protecting your privacy in accordance with:

  • The Data Protection and Privacy Act, 2019 (Uganda)
  • Applicable international data protection laws

By using the Platform, you consent to this Privacy Policy.

2. Information We Collect

We collect the following categories of personal data:

Account Information

  • Full name
  • Email address
  • Phone number
  • Profile photo (if provided)
  • Third-party login data (e.g. Google)

Booking Data

  • Services browsed and booked
  • Provider selection
  • Appointment details
  • Location preference
  • Booking history

Location Data

  • Address for at-home services
  • Device location (with consent)

Payment Information

Payments are processed by reliable third-party payment providers.

GLAMIQ does not store:

  • Full card numbers
  • Mobile money PINs
  • Bank credentials

We may store:

  • Payment method type
  • Last four digits of card

Device & Usage Data

  • IP address
  • Device type
  • Operating system
  • Browser
  • Usage activity

User Content

  • Reviews and ratings
  • Uploaded images (including AI try-on photos)
  • Messages or support communications

3. How We Use Your Information

We use your data to:

Booking Facilitation

  • Match Users with Providers
  • Confirm and manage bookings

Communication

  • Booking confirmations
  • Notifications and reminders
  • Customer support

Platform Improvement

  • Improve matching algorithms
  • Enhance user experience
  • Develop new features

AI Processing

  • Generate AI-based style previews
  • Improve AI accuracy and performance

Legal Compliance

  • Meet regulatory requirements
  • Protect users and the platform

4. AI Data Usage (IMPORTANT)

When you upload photos for AI try-on:

  • Images are processed to generate style previews
  • Processing may be handled by secure cloud infrastructure or AI service providers
  • Images are not used for identity recognition or profiling
  • Images may be temporarily stored for processing and improvement

GLAMIQ does not sell or commercially exploit your images.

5. Information Sharing

We do not sell personal data.

We may share data with:

Providers

  • Name
  • Contact details
  • Booking information
  • Location (if required)

Payment Providers

  • Transaction details required for payment processing

Service Providers

  • Cloud hosting
  • Analytics tools
  • Customer support systems

All providers are contractually required to protect your data.

Legal Authorities

When required by law or to protect rights and safety.

6. Data Storage & Security

Your data is stored on secure cloud infrastructure.

We use:

  • Full Encryption
  • Access controls
  • Monitoring systems

While we take strong measures, no system is completely secure.

7. Cookies & Tracking

We use cookies to:

  • Enable platform functionality
  • Analyse usage
  • Store preferences

You can manage cookies through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent
  • Opt out of marketing

Requests can be sent to: support@glamiq.ai

9. Data Retention

We retain data as follows:

  • Account data → while active + up to 2 years
  • Booking & financial records → up to 7 years
  • Analytics data → anonymised after use

Data is deleted or anonymised after retention periods.

10. Children's Privacy

The Platform is not intended for users under 18.

We do not knowingly collect data from minors.

11. International Data Transfers

Your data may be processed outside your country, including in:

  • United States
  • EU
  • Other regions where infrastructure providers operate

We ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy.

Changes will be communicated via:

  • Platform notifications
  • Email (if applicable)

13. Contact Us

For privacy-related enquiries:

GLAMIQ LTD (Uganda)
Licensed operator of the GLAMIQ Platform
Email: support@glamiq.ai
Location: Kampala, Uganda